Moving Forward in Faith during COVID-19

October 12, 2020

THANK YOU
This week we are celebrating Santa Teresita Spirit Week! In the month of October when we honor our patron St. Therese, whose feast day is October 1st, we also take time to thank all our residents, families, staff, volunteers and visitors for their presence in our extended Santa Teresita family and for their continued support! Know that we will be praying especially this week in thanksgiving for you and all your intentions.

The Bobcat Fire in the San Gabriel Mountains is now 92% contained. There is no threat to our campus and the air quality continues to improve. We are thankful to all our staff during these past weeks for being prepared to respond to any fire threats and for all our first responder fire fighters who have kept us safe.

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Manor Skilled Nursing Facility
Our all facility-wide test results from the 9/28/20 and 10/5/20 have all been negative! According to updated Department of Health directives we are testing all staff weekly and a sampling of our residents weekly. Window/outdoor visits and virtual visits continue for our residents and families. Our activities staff is available to assist families with scheduling these visits. Please contact them at snfactivities2@santateresitainc.com. Our staff are doing an excellent job in keeping our residents healthy, happy and safe!

Facility Practices:

  • Family visits are by appointment, please contact activities staff to schedule a time or for any questions.
  • Elective medical visits, outings and group activities/dinning continue to be suspended.
  • We are keeping residents engaged with one-on-one activities, virtual family visits and pastoral care visits in their room.
  • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work.
  • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice.
  • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift.
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.

Assisted Living Cottages
Our results from the weekly sample testing of 25% of our residents and staff from 9/28/2020 and 10/5/2020 were all negative! Thank you to our staff for keeping our residents safe! The weekly sample testing of residents and staff continues per guidelines of the Department of Public Health. Each month each resident and staff member get tested as we rotate through the 25% sampling each week. Outdoor Masses and family visits are occurring at the cottages. Please contact the cottage staff for any questions or to schedule a family visits at rcfeactivities@santateresitainc.com.

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://covid19.ca.gov/roadmap-counties/
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

Thank you,
Sister Marie Suzanne, OCD, CEO

September 28, 2020 Letter

September 28, 2020

THANK YOU
The recent Bobcat Fire has burned 114,200 acres and is 62% contained according to an update from the Angeles National Forest as of today. We give thanks that the Santa Teresita campus was protected, and no evacuations warnings occurred for our geographic area in the City of Duarte. We continue to monitor the status of the fire, but any possibly evacuations are very unlikely at this point. Our Manor and Cottages continue to utilize air purifier machines to improve quality of air inside the buildings. Daily and weekly communication with Department of Public Health and Department of Social Services continues for our Manor and Cottages regarding updates and directives pertaining to the Coronavirus. Thank you for your ongoing support.

This week on October 1st we celebrate the feast day of Saint Therese of Lisieux, the patron of Santa Teresita. She was a French Carmelite Nun who succumbed to Tuberculosis in 1897. 90 years ago, Santa Teresita began here in Duarte by taking care of young girls with Tuberculosis and so our campus was named after Saint Therese asking for her continued intercession for all who set foot on our campus. We ask her to shower down roses of blessings from heaven upon all our residents, families and staff in a special way this week.

Manor Skilled Nursing Facility
Our test results from 9/21/20 weekly sample testing was all negative for residents and one positive, asymptomatic for one staff member. All protocol has been followed in response to this positive test result. On 9/28/2020 there will be an all facility testing. No other directives have been received from the Department of Health at this time. Results from this week’s test will be communicated along with any other directives received from Department of Public Health. Having had communications with the Department of Health after receiving the positive test results, we received clarity that family window visits may continue. As usual virtual visits will continue. Please contact the activities staff at snfactivities2@santateresitainc.com for questions and updates on resident visits. On 9/23/2020 the Department of Health conducted a site visit survey to inspect our infection control practices and we passed with no deficiencies. We are grateful for all the vigilance and hard work of our staff to keep our residents safe.

Facility Practices:

  • Family visits are by appointment, please contact activities staff to schedule a time or for any questions.
  • Elective medical visits, outings and group activities/dinning continue to be suspended
  • We are keeping residents engaged with one on one activities, virtual family visits and pastoral care visits in their room
  • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work
  • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice
  • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.

Assisted Living Cottages
Our results from the weekly sample testing of 25% of our residents and staff from 9/23/2020 were all negative. The weekly testing of residents and staff continues per guidelines of the Department of Public Health. Notification of testing results will be communicated once received. Windows visits have resumed by appointment and weather permitting outdoor mass will resume. Please contact the cottage staff for any questions regarding family visits at rcfeactivities@santateresitainc.com.

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

Thank you,
Sister Marie Suzanne, O.C.D., C.E.O.

September 21, 2020 Letter

September 21, 2020

THANK YOUWe are grateful that the recent Bobcat Fire just north of us in the San Gabriel Mountains have not been a direct threat to our campus here at Santa Teresita. We have been monitoring and in close communication with the Duarte and Monrovia Fire Departments along with our local Department of Health. Our geographic location being south of Foothill Blvd and south of Royal Oaks Dr. has not been put on any evacuation warnings. However, all our staff continue to be prepared in the event any status changes of the fire. Due to the poor air quality both of our facilities, the Manor and Cottages, have special air filters inside to help improve air quality due to the smoke from the fires. We had them in the building last week and will continue to keep them as needed to preserve healthy air quality inside where our residents are. Although health orders have not recently changed our staff are in communication with Department of Public Health inquiring if any changes to our current practices will be updated as we continue to remain COVID free at this point. We will keep you posted if any new directives are given to us. We thank our staff and families for your continued support.

Manor Skilled Nursing Facility
Our test results from 9/14/20 weekly sample testing is all Negative for residents and staff! We continue with weekly testing as per the guidance of the Department of Health.  Results of testing will be shared as we receive them.  The Manor team has begun to schedule window visits for our residents and families Please contact the manor activities staff for more details on window visits.  In the past couple of weeks due to extreme heat and poor air quality from the fires they may have been put on hold.  We thank you for your understanding. You can contact the activities staff at snfactivities2@santateresitainc.com.   Virtual visits have and will continue throughout this time.

Facility Practices:

  • Family visits are by appointment, please contact activities staff to schedule a time or for any questions.
  • Elective medical visits, outings and group activities/dinning continue to be suspended
  • We are keeping residents engaged with one on one activities, virtual family visits and pastoral care visits in their room
  • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work
  • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice
  • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.

Assisted Living Cottages
Both our Cottages with residents and staff were tested on 9/16/2020 and all results are negative.  Beginning 9/23/2020 weekly testing of 25% of residents and staff will begin per guidelines of the Department of Public Health.  Notification of testing results will be communicated once received.  Windows visits may resume by appointment and weather permitting outdoor mass may resume.  This past Sunday small group masses were celebrated in each cottage.  Please contact the cottage staff for any questions regarding family visits at rcfeactivities@santateresitainc.com.

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

Thank you,
Sister Marie Suzanne, O.C.D., C.E.O., R.N.

September 1, 2020 Letter
September 1, 2020

THANK YOU

As we enter a new month, we pray that ‘fresh graces’ may fall upon you. There is so much to praise and thank God for and among the blessings are the beautiful residents and staff and their families. Thank you especially to the benefactors who have helped us so generously over these months.

Manor Skilled Nursing Facility
Our test results from 8/24/2020 weekly sample testing are all negative! At this time, we continue with the weekly testing as per the guidance of the Department of Health. The next weekly test was done on Monday, August 31st. The Manor Activities team has begun to schedule designated window/patio visits for our residents and families. These may be rescheduled or reconfigured if deemed necessary. We thank you for your understanding. For any questions please contact the activities staff at the following email snfactivities2@santateresitainc.com. We thank you for your cooperation as we integrate these new processes!

Facility Practices:

  • Family visits are by appointment, please contact activities staff to schedule a time or for any questions.
  • Elective medical visits, outings and group activities/dinning continue to be suspended.
  • We are keeping residents engaged with one-on-one activities, virtual family visits and pastoral care visits in their room.
  • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work.
  • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice.
  • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift.
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guildelines.

Assisted Living Cottages
On Wednesday, August 26, 2020, we tested residents and staff in Cristo Rey Cottage. We received results of 2 staff members testing positive. One staff member only works in Cristo Rey Cottage. The second staff member does work in both houses, but doesn’t provide direct resident care.

For precautionary measures, congregate dining and socially distanced activities have been suspended until further notice. We have also suspended through the glass family visits for now. We are daily monitoring the residents for symptoms. Thankfully, no residents have shown any symptoms of the virus.

Per the Department of Public Health, with whom we’ve been in contact, this is not considered an outbreak because only one of the staff members who tested positive provides direct care to residents. We were directed to conduct 2 testings within the 14 day incubation period of the virus. The first is today, Tuesday, 09/01/20 and the second, Wednesday, September 9th. If we receive negative test results for the residents from both rounds of testing we can resume congregate socially distanced dining and activities. We will keep you informed of testing results as we receive them.

On another note, Aracely Aralleno has begun her training as our new Administrator! She is excited to be here and looking forward to serving you and our beloved residents. We’ll be sending you a welcome video soon so that you can get to know her!

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

Thank you and we pray for continued protection for all in this coming week. Have a blessed Labor Day!
Sister Marie Suzanne, O.C.D., C.E.O., R.N.

August 2020 Letters

August 17, 2020

THANK YOU
We give thanks for continued protection and safety for all our residents and staff on the Santa Teresita Campus during this pandemic.  We are also aware that we are in ‘fire season’ and there have been a couple fires in the San Gabriel Mountains just north of our campus.  They have not been a threat and we keep in close communication with the city of Duarte and Monrovia Fire Departments to ensure the safety of our entire campus.  Due to the extreme heat and poor air quality from the nearby fires our residents have been inside to keep cool, hydrated and safe.  Thank you to all our staff and families for your support.

Manor Skilled Nursing Facility
Our test results from 8/10/20 weekly sample testing is all Negative! At this time, we continue with weekly testing as per the guidance of the Department of Health.  We will continue to update you on this week’s results once we have received them.  The Manor team has begun to schedule window visits for our residents and families this week. However due to the recent fires and extreme heat/poor air quality these may be reschedule or reconfigured.  We thank you for your understanding. For any questions please contact the activities staff at the following email  snfactivities2@santateresitainc.com.   We thank you for your cooperation as we slowly integrate this new process of window visits for our residents and families.  Virtual visits will continue as well.

Facility Practices:

  • Family visits are by appointment, please contact activities staff to schedule a time or for any questions.
  • Elective medical visits, outings and group activities/dinning continue to be
  • We are keeping residents engaged with one on one activities, virtual family visits and pastoral care visits in their
  • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to
  • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual
  • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC

Assisted Living Cottages
Both our Cottages will have their next round of routine testing next week on August 26, 2020.  They continue to be COVID free.  Outdoor mass this past Sunday was canceled due to extreme heat and poor air quality as a result of the nearby fires.  Residents remained inside to stay cool, keep hydrated and safe.  Window visits with families continue by appointment.  These visits may be rescheduled due to the current poor air quality and extreme heat advisories at this time.  Please contact the cottage staff for any questions at rcfeactivities@santateresitainc.com.

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

You are all kept very deeply in our prayer!
Sister Marie Suzanne, O.C.D., C.E.O., R.N.


August 10, 2020

THANK YOU
We continue to celebrate with thanksgiving all this month of August as we commemorate Santa Teresita’s 90th anniversary which was August 2nd.  All our residents, families, staff, benefactors, friends are what make up the beautiful family at Santa Teresita and enrich it with their lives.  We continue to pray to our patron, St. Therese of Lisieux who was a French Carmelite nun in the 19th century, who succumbed to tuberculosis.  It was in 1930 that Santa Teresita was founded to care for young girls with tuberculosis.  We know that a cure was discovered to treat this disease, and so we ask her to intercede for us in these days so that a cure/vaccine will be discovered to help treat the coronavirus.  St. Therese pray for us!

Manor Skilled Nursing Facility
Our test results from 8/3/20 weekly sample testing are all negative! We continue with weekly testing until further notice from the Department of Health.  Once again, we will update you on this week’s results once we have received them.  The Manor team is working with the Department of Health on a plan to begin ‘window visits’ with our residents.  They will communicate with families on the progress of getting this procedure in place.  We are happy to be able to take this next step in having once again visits with our residents as we continue to ensure the safety and health of all.  Thank you for your continued support.  Virtual visits will continue as usual.  If you have any questions, please contact the Manor activities staff.

Facility Practices:

  • Family visitation, elective medical visits, outings and group activities/dinning continue to be
  • We are keeping residents engaged with one on one activities, virtual family visits and pastoral care visits in their
  • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to
  • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual
  • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.

Assisted Living Cottages
Both our cottages continue to remain COVID-19 free!  The next round of routine testing will be during this week and we will communicate results once received.  Our residents continue to enjoy the Sunday outdoor Mass with our chaplain, Fr. Paul.  They were also able to go to confession to him this past week.  Window visits have resumed at the cottages. Appointments and coordination of these visits are being made through the Resident Life Coordinator.   Please contact the cottage staff for any questions.

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

You are all kept very deeply in our prayer!
Sister Marie Suzanne, O.C.D., C.E.O., R.N.


August 3, 2020

THANK YOU
We hope you enjoyed the monthly July recap videos for our Cottages and Manor Residents and Staff.  As you can see life continues in beautiful ways here on our campus even in the midst of our ‘new circumstances’ in which we live.  We pray that, although social distancing is a new normal in all things, we continue to remain emotionally and spiritually close.  We thank everyone for their patience and perseverance these past months in adhering to guidelines and directives from LA Public Health that have mandated particular practices.

Manor Skilled Nursing Facility

Weekly testing, of a sampling of residents and staff, per the LA County of Public Health requirements continues. Our test results from 7/27/20 are all Negative! The Department of Health has instructed us to continue the sampling of residents and staff for our weekly testing.  We will update you on this week’s results once we have received them.  We are grateful that our residents continue to be kept safe and in a healthy environment.

Facility Practices:

  • Family visitation, elective medical visits, outings and group activities/dinning continue to be
  • We are keeping residents engaged with one on one activities, virtual family visits and pastoral care visits in their
  • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to
  • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual
  • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines

Assisted Living Cottages

As the Cottages continue to remain COVID-19 free routine sample testing has begun.  Testing results from 7/29/2020 are all negative.  Another round of sample testing will be conducted in 2 weeks. We will keep you posted of those results and of any other directives given by the Department of Public Health.  We give thanks that our residents and staff remain healthy.  On Sunday, August 2, 2020 the actual 90th anniversary of Santa Teresita’s founding our beloved residents were able to celebrate with an outdoor mass while keeping social distance and wearing masks.  We plan to continue an outdoor Sunday Mass during the month of August.

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

You are all kept very deeply in our prayer!
Sister Marie Suzanne, O.C.D., C.E.O., R.N.

July 2020 Letter

July 27, 2020

THANK YOU

LA County continues to see increasing numbers of cases and hospitalizations for COVID-19.  We are encouraged to stay at home and avoid any gatherings with anyone outside the household in which we live.  Thank you for your understanding as we continue to follow all guidelines from the Department of Public Health in doing our part to slow the spread of COVID-19 and keep it away from our beloved residents here on our Santa Teresita campus.

August 2, 2020 marks the 90th Anniversary of Santa Teresita!  We thank all those who have journeyed with us through the years from our early days as a tuberculosis sanitorium in 1930, to our acute hospital in 1955 and to current day Neighborhood of Care for our treasured elders.  We are so blessed by all the residents, families, staff, volunteers, benefactors and friends who have supported and been a part of our family.  Know that we thank God for each of you and ask for continued protection and blessing on you and your families.

Manor Skilled Nursing Facility

Weekly testing, of a sampling of residents and staff, per the LA County Public Health requirements continues. Our facility-wide testing results from 7/20/20 are all negative!!  As a result, the Department of Health has instructed us to return to the sampling of residents and staff for our weekly testing.  This will resume on 7/27/2020.  As usually we will keep you posted of the test results.  We congratulate all the staff on continuing excellent infection control practices and to all the families for their continued support.

Facility Practices:

  • Family visitation, elective medical visits, outings and group activities/dinning continue to be
  • We are keeping residents engaged with one-on-one activities, virtual family visits and pastoral care visits in their
  • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to
  • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual
  • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guildlines.

Assisted Living Cottages

We are happy to report that both of our cottages continue to remain COVID-19 free.  As mentioned last week, we will be doing routine sample testing of residents and staff every 2 weeks.  The first testing date is scheduled for 7/29/2020.  We will continue to implement these guidelines as long as our facilities remain COVID-19 free.  If anything changes, we will follow Department of Public health guidelines.  We also want to thank our residents, staff and families for their diligence in keeping all the infection control practices in place to continue maintaining a safe environment for our residents. We will keep you posted on our routine test results.

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

You are all kept very deeply in our prayer!
Sister Marie Suzanne, O.C.D., C.E.O., R.N.


July 20, 2020

THANK YOU

As we are hearing of a surge in COVID-19 cases in LA County, and in various states, we are grateful to each of you for your continued support, understanding and patience as we navigate through the various practices and procedures to keep our residents and staff healthy and safe.  The updated Health Order by Governor Newsom on July 13, 2020 is seeing the re-closure of various businesses once again in order to slow the spread of COVID-19.  With this understanding visitations on campus continue to be suspended as we mitigate potential exposure to our beloved residents.    Thank you to each of you for each doing your part in keeping those we love safe and healthy!

Manor Skilled Nursing Facility

Weekly testing, of a sampling of residents and staff, per the LA County of Public Health requirements continues. Our testing results from 7/13/20 are pending.  One staff member, who got tested outside our facility, did have a positive test result for COVID-19. They were asymptomatic and have followed all regulated isolation guidelines at this time.  As a result, the Department of Health requires that all residents and staff be tested.  This will be conducted on Monday, 7/20/2020.     We will continue to update you on the outcomes of these tests which are conducted on Mondays.  We are deeply grateful to everyone for their hard work and consistency in infection control practices. The Department of Public Health will also be conducting on-going focus surveys in the skilled nursing facilities to monitor various practices in regard to COVID-19.  The Manor had their survey this past week and all practices and procedures were in keeping with the health orders and regulations.

Facility Practices:

  • Family visitation, elective medical visits, outings and group activities/dinning continue to be
  • We are keeping residents engaged with one on one activities and pastoral care visits in their
  • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to
  • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual
  • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC

Assisted Living Cottages

Both of our cottages continue to remain COVID-19 Free. Updated guidelines have been issued regarding testing of residents and staff in assisted living facilities that are COVID-19-free. We are working to respond to these guidelines so that every 2 weeks sample testing will be done on residents and staff. Our goal will be to implement routine testing beginning 7/27/2020. All the above facility practices are in effect.  Your adherence to these practices has helped us to maintain the health and safety of all. Thank you. The Administrator will keep you posted on any new changes to these practices.

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

You are all kept very deeply in our prayer!
Sister Marie Suzanne, O.C.D., C.E.O., R.N.


July 13, 2020

THANK YOU
We are into summer, although one like we’ve never had before! Thank you for those who have supported our residents, employees and sisters during this time- we are so very grateful for you! Let us all continue to pray for an end to this pandemic and for the grace to persevere with all the safety requirements as we see the county of Los Angeles still struggling with many cases. The July 1, 2020 Health Order was clear that we need to limit contact with those of our own households, so we continue to be here for loved ones during this time of separation! Let us all ponder and pray the beautiful words of encouragement from St. Paul to the Romans:

“Rejoice in your hope, be patient in tribulation, be constant in prayer.” (Romans 12:12)

Manor Skilled Nursing Facility
We continue to do the weekly testing per the LA County of Public Health requirements. Our testing from 7/6/20 were all negative, and this has been the case for several weeks. We are deeply grateful to everyone for their hard work. We will continue to update you on the outcomes of our weekly tests which are conducted on Mondays.

  • Family visitation, elective medical visits, outings and group activities/dinning continue to be suspended.
  • We are keeping residents engaged with one on one activities and pastoral care visits in their room.
  • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work.
  • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice.
  • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift.
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.

Assisted Living Cottages
We continue to have no cases of COVID-19 in either of the Cottages!  All the above practices are also still in place with exception of some small changes implemented on 7/3/2020 according to guidance for Assisted Living facilities who have been COVID-free. We thank you in advance for helping us to maintain safety as we stay vigilant for the health of all. These changes were shared with Cottage residents and their families in a communication from the Administrator and we will keep you posted on any new changes.

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

You are all kept very deeply in our prayer!
Sister Marie Suzanne, O.C.D., C.E.O., R.N.


July 6, 2020

THANK YOU
As we enter the month of July, we are filled with gratitude for the heath and well-being of all our residents, sisters and staff. Your support in helping us follow the safer-at-home guidelines has helped us to really stay safe! Our Mother Foundress, Mother Luisita, often wrote to her sisters in times of great need. We hope you find these words consoling at this time. Let Our Lord do with you whatever He wants. Let Him mold your soul in whatever way is pleasing to Him. Try to be at peace within your soul, freeing yourself from fear and worry.” We thank God for His Providence and care during this time and these past 90 years! We thank God for YOU, our friends and family!

Manor Skilled Nursing Facility
We continue to do the weekly testing per the LA County of Public Health requirements. We have no residents or staff with symptoms at present and the test results have all been negative. We will continue to update you on the outcomes of our weekly tests which are conducted on Mondays.

  • Family visitation, elective medical visits, outings and group activities/dinning continue to be suspended.
  • We are keeping residents engaged with one on one activities and pastoral care visits in their room.
  • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work.
  • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice.
  • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift.
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.

Assisted Living Cottages
We continue to have no cases of COVID-19 in either of the Cottages!  All the above practices are also still in place with exception of some small changes implemented on 7/3/2020 according to guidance for Assisted Living facilities who have been COVID-free. We thank you in advance for helping us to maintain safety as we stay vigilant for the health of all. These changes were shared with Cottage residents and their families in a communication from the Administrator.

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

You are all kept very deeply in our prayer!
Sister Marie Suzanne, O.C.D., C.E.O., R.N.

June 2020 Letter

June 29, 2020

THANK YOU
This week we will celebrate our nation’s Independence! We are certainly undergoing tremendous stress as so many of our ‘usual ways’ of celebrating have not been possible for the past few months.  Thank you for your collaboration to help all of our residents and staff stay safe and well. Every Friday over the past few months we have been trying to support our Healthcare Heroes! Our staff have enjoyed food trucks for meals and other fun gifts! Join us in praying and thanking our dedicated staff as we all join in the mission of care for our elders at Santa Teresita.

UPDATE For both Manor and Cottages:

Currently there are no changes to our visitation practices or activities until the Department of Public Health lifts these regulations state-wide. We understand that there is a great desire to begin allowing visitations, but we are still facing higher positivity rates in LA County and need to ensure the safety of our residents. As we know, persons who have underlying or chronic health conditions have more adverse outcomes if they test positive with COVID-19. We are working on potential plans and will continue to keep you updated!

We will continue to evaluate and make safe decisions in accordance with the orders and guidance from LA County. We will also keep all operations for the Manor and Cottages separated and we will not be opening St. Joseph Chapel for the foreseeable future.

Manor Skilled Nursing Facility
The LA County of Public Health will be requiring Skilled Nursing Facilities to re-test 25% of their staff and residents on a weekly basis. From our June 8th random sampling, we had one positive, asymptomatic staff member and, in turn, we were required to do a re-test of all staff and residents who have previously had a negative test. Due to the volume of testing in LA County, getting results quickly is more difficult.  But we have learned that all the results are negative with two still pending. The weekly random tests are required to be done and we continue to comply with all Public Health directives.

Assisted Living Cottages
We continue to have no cases of COVID-19 in either of the Cottages. We have begun to implement a phasing in for our residents to have access to the Sacraments. On Sunday June 28th, we were able to begin to bring Holy Communion to residents able for reception in the hand and we plan to continue this every Sunday. No group gatherings for Mass or other prayer services will begin yet. Logistical plans for possible visitations and communal dining with strict safety measures are being considered and developed and the specifics will be communicated soon. Thank you for your patience as we ensure the health and safety of all. We are so proud of our staff, sisters, housekeepers and residents for working so hard to keep our cottage COVID-free, something we want to continue.

FACILITY PRACTICES

  • Manor Skilled Nursing and Assisted Living Cottages
    • Family visitation, elective medical visits, outings and group activities/dinning continue to be suspended.
    • We are keeping residents engaged with one on one activities and pastoral care visits in their room.
    • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work.
    • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice.
    • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift.

Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

We continue to love and serve our residents, staff and families with the compassionate Heart of Christ as we navigate together all the directives for the pandemic!
Sister Marie Suzanne, O.C.D., C.E.O., R.N.


June 22, 2020

THANK YOU
We are so grateful for the many ways you all continue to support us as we continue to do all we can to keep everyone safe and healthy! We continue to have restrictions for visitors for both our Cottage and Skilled Nursing Manor and no changes are being made. As everything is slowly re-opening, we are following with utmost care the regulations and, with many new cases occurring daily in LA County, we feel, as a matter of conscience, to continue to ensure our vulnerable population is protected. For your support we certainly THANK YOU.  We understand that this COVID-19 has not been easy for any of us! May the Lord continue to bless us with fortitude and hope!

UPDATE
Currently there are no changes to our visitation practices or activities until the Department of Public Health lifts these regulations state-wide. There have been some media stating that nursing homes are open, but the current regulations are still in effect. Below is an excerpt from the June 2, 2020 revised LA County guidance on congregate living:

“Will I be allowed to visit my loved one at the facility?
Most facilities have stopped all visitors. Some facilities may have exceptions under special circumstances, such as end of life visits. Even if they do allow visitors you should stay home if you have symptoms of COVID-19. It is best to check with the facility before you go to determine what their policy is. Ask them about any alternative visitation options that you can take advantage of like video calls or other electronic communications that they have made available to their residents.”

See full guidance: http://publichealth.lacounty.gov/media/Coronavirus/docs/settings/FAQ-ElderlyCongregateLivingVisitor.pdf

In the next week, we will be assessing and phasing in plans for introduction of the Sacraments and will provide updates as we begin this.

Manor Skilled Nursing Facility
The LA County of Public Health will be requiring Skilled Nursing Facilities to re-test 25% of their staff and residents on a weekly basis. From our June 8th, random sampling, we had one positive asymptomatic staff member and, in turn, we were required to do a re-test of all staff and residents who have previously had a negative test. Due to the volume of testing in LA County, getting results quickly is more difficult.  But we have learned that all the results are all negative with two still p ending.

The weekly random tests are required to be done and we continue to adhere to all Public Health directives.

Assisted Living Cottages
We continue to have no cases of COVID-19 in either of the Cottages. We conducted testing of our 17 residents and 14 staff in Good Shepherd Cottage on June 8, 2020 and every resident and staff member tested negative! This was great news. We continue to have no changes in our facility practices (i.e. no visitation, communal events) however we are able to accept admissions.

We continue to keep all operations for the Manor and Cottages separated and, as stated above, all visitors on site continue to be suspended; we will not be opening St. Joseph Chapel for the foreseeable future.

FACILITY PRACTICES

  • Manor Skilled Nursing and Assisted Living Cottages
    • Family visitation, elective medical visits, outings and group activities/dinning continue to be suspended
    • We are keeping residents engaged with one on one activities and pastoral care visits in their room.
    • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work.
    • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice.
    • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift.
    • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

We continue to love and serve our residents, staff and families with the compassionate Heart of Christ as we navigate together all the directives for the pandemic!
Sister Marie Suzanne, O.C.D., C.E.O., R.N.


June 15, 2020

THANK YOU
June 21st this year is special for two very important reasons: it is Father’s Day AND the birthday of our Mother Foundress, Mother Luisita! This intrepid woman knew the love of the Heavenly Father and she strove to love God and her neighbor throughout her life. We are blessed to carry on her mission as Carmelite Sisters and bring the fruit of our prayer and joyful service to those in need. We want to wish all our fathers a blessed day, especially all the fathers who live in our Manor and cottages! We thank God also for our chaplain, Fr. Paul. May the blessing of the Lord be upon you all!

UPDATE
Manor Skilled Nursing Facility
The LA County of Public Health is now requiring Skilled Nursing Facilities to re-test 25% of their staff and residents on a weekly basis. We conducted testing of 12 residents and 20 staff in the Manor on June 8, 2020.  All 12 residents and 19 staff tested negative and 1 staff member tested positive. The staff member was asymptomatic and was sent home per Public Health guidelines.  As a result next week, we will do a facility wide re-testing of residents and staff who previously tested negative.  We will keep you posted on next week’s testing and results.  These tests are required to be done weekly and we continue to comply with adherence to all Public Health directives. Currently there are no changes to our visitation practices or activities until the Department of Public Health lifts these regulations state-wide.

Assisted Living Cottages
We continue to have no cases of COVID-19 in either of the Cottages. We conducted testing of 17 residents and 14 staff in Good Shepherd Cottage on Monday June 8, 2020, results are still pending at this time.  On May 29, 2020 we tested all residents and staff in the Cristo Rey Cottage and all results were negative.   We continue to have no changes in our facility practices (i.e. no visitation, communal events) however we are able to accept admissions.

We continue to keep all operations for the Manor and cottages separated and, as stated above, all visitors on site continue to be suspended; we will not be opening St. Joseph Chapel for the foreseeable future.  We will assess the circumstances and develop a plan to gradually re-introduce the Sacraments for our residents on campus which we know are of vital importance.

FACILITY PRACTICES
Manor Skilled Nursing and Assisted Living Cottages

  • Family visitation, elective medical visits, outings and group activities/dinning continue to be suspended
  • We are keeping residents engaged with one on one activities and pastoral care visits in their room.
  • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work.
  • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice.
  • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift.
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.

Manor Skilled Nursing

  • We will continue with weekly testing of residents and staff per the LA County Public Health guidelines.

Assisted Living Cottages

  • Asymptomatic Residents are to wear cloth face masks if outside their personal rooms.
  • Cristo Rey Cottage continues to remain COVID19 free. No directives were given at this time for further retesting of residents or staff.
  • Good Shepherd Cottage conducted testing of all residents and staff on June 8, 2020 and results are pending. We will inform you of results as available.

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

You are in our prayers each and every day!
Sister Marie Suzanne, OCD, CEO, RN


June 10, 2020

THANK YOU
June is the month of Father’s Day, the official first day of summer, the birthday of our Mother Foundress Mother Luisita and the month when the Catholic Church honors the Sacred Heart of Jesus. The Heart of Jesus symbolizes the Infinite Love that God has for his children. As Carmelite Sisters of the Most Sacred Heart of Los Angeles, be assured of our prayers for you and your families! We pray also for our nation that is suffering so much at this time. May we place all our trust in Jesus! Thank you for being signs of His Heart to us by your support!

UPDATE
Manor Skilled Nursing Facility
The LA County of Public Health will be requiring Skilled Nursing Facilities to re-test 20% of their staff and residents on a weekly basis. We will begin this on June 8, 2020. We will need to randomly test 12 residents and 20 staff members. We will inform you of results as soon as they are available. Reporting requirements and continued vigilance will be a priority, with adherence to all Public Health directives. Currently there are no changes to our visitation practices or activities until the Department of Public Health lifts these regulations state-wide. However, we are able to receive admissions.

The LA County website continues to post the cumulative numbers of positive tests for facilities. Here are the cumulative numbers listed on that website for our Manor: Santa Teresita Manor: Staff: 12; Residents: 16; Deaths: 4. We continue to mourn the loss of our residents and for all families who have been affected across our state and country from this virus. Since May 15, the Manor has not have any new cases and DPH officially closed the outbreak on May 27.

Assisted Living Cottages
We continue to have no cases of COVID-19 in either of the Cottages. We conducted testing of our 11 residents and 15 staff in Cristo Rey Cottage on Friday, May 29, 2020 and every resident and staff member tested negative! This was great news. Good Shepherd Cottage will be testing on June 8, 2020. We will inform you of the results once received and any directives given by Public Health. We continue to have no changes in our facility practices (i.e. no visitation, communal events) however we are able to accept admissions.

We continue to keep all operations for the Manor and Cottages separated and, as stated above, all visitors on site continue to be suspended; we will not be opening St. Joseph Chapel for the foreseeable future. We will assess the circumstances and develop a plan to gradually re-introduce the Sacraments for our residents on campus which we know are of vital importance.

 

FACILITY PRACTICES  

  • Manor Skilled Nursing and Assisted Living Cottages
    • Family visitation, elective medical visits, outings and group activities/dinning continue to be suspended
    • We are keeping residents engaged with one on one activities and pastoral care visits in their room.
    • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work.
    • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice.
    • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift.
    • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.

Manor Skilled Nursing

    • We tested all residents and staff in the Manor on Tuesday, April 28, 2020 per the latest LA County Public Health Order. On Wednesday, May 20, 2020 we re-tested of all staff and residents who previously tested negative.  All the tests came back negative for COVID-19.
    • On-going weekly random testing will begin the week of June 8, 2020 for both residents and staff per the latest LA County Public Health Order.
  • Assisted Living Cottages
    • Asymptomatic Residents are to wear cloth face masks if outside their personal rooms.
    • Cristo Rey Cottage test of all residents and staff was Friday, May 29, 2020 and all results were negative.
    • Good Shepherd Cottage will be testing sometime in the week of  June 8, 2020 and we will inform you of results.

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx
California Department of Social Services – https://www.cdss.ca.gov/
Center for Disease Control – www.cdc.gov

You are in our prayers each and every day!
Sister Marie Suzanne, OCD, CEO


June 1, 2020

THANK YOU
As we begin a new month, we have some wonderful updates to share below! June marks almost three months since the COVID-19 directives began…it is hard to believe! We thank you for your wonderful support of our residents and staff under these difficult circumstances which limits how close you can be to your loved ones! We are a Neighborhood of Care and our sisters and staff continue to surround our elders with love, prayer and professionalism! We also are deeply grateful to our benefactors and friends who have continued to support us in our mission! Our volunteers help us ‘from afar’ by the ‘Spread Virtue, not the Virus’ campaign, and have supported residents with cards, letters and artwork. Know of our daily prayers for you all!

UPDATE
Manor Skilled Nursing Facility
On May 20th and 21st, 2020 we did a 2nd re-test of our Manor residents and staff members who previously tested negative. We received wonderful news: All the results came back negative!!  We are very proud of the hard work that everyone has done! The nursing leadership of the Manor who has worked so hard to ensure that strict mitigation/infection control policies are in place. On Wednesday, May 27th, 2020 the LA County Department of Public Health Medical Director has closed the outbreak case for our facility. We are awaiting directives from Public Health for ongoing re-testing of a sampling of our facility and will keep you posted on our next steps.  Reporting requirements and continued vigilance will be a priority, with adherence to all Public Health directives. Currently there are no changes to our visitation practices or activities until the Department of Public Health lifts these regulations state-wide.

The LA County website continues to post the cumulative numbers of positive tests for facilities.  Here are the cumulative numbers listed on that website for our Manor:

Staff Residents Deaths
222 Santa Teresita Manor Duarte, CA 12 16 4

As of May 15, 2020, we have not had any residents or staff with symptoms or a positive test result.

Assisted Living Cottages
We continue to have no cases of COVID-19 in either of the Cottages. We conducted testing of our residents and staff in Cristo Rey Cottage on Friday, May 29, 2020.  We will inform you of the results once received and any directives given by Public Health.  We will then proceed to schedule testing in Good Shepherd Cottage in the following weeks. For Memorial Day, you could hear the trumpet blaring out patriotic hymns around each building as part of a prayer service and celebration which was followed by a BBQ in your own room! The staff continue to be creative in keeping our residents strong, safe and loved!

We continue to keep all operations for the Manor and Cottages separated and, as stated above, all visitors on site continue to be suspended; we will not be opening St. Joseph Chapel for the foreseeable future.    This includes the current practice of no celebration of the Mass for our residents.  Although directives have been given by Governor Newsom for places of worship to reopen and Archbishop Gomez has issued guidelines for parishes to reopen, our current health orders have not changed, and we continue to restrict all visitors on site and residents are remaining in their respective buildings.  Santa Teresita is not a parish and, due to our needs on campus , we will continue to  adhere to guidelines from LA County Public Health for Congregate Facilities in order to ensure the continued safety and health of our vulnerable residents in the Manor and Cottages.  We will assess the circumstances and develop a plan to gradually re-introduce the Sacraments for our residents on campus which we know are of vital importance.

Los Angeles County Public Health Orders
As LA County begins the re-opening and the implementation of the Roadmap to Recovery, we wanted to share that there are no changes in the visitation practices for Assisted Living and Skilled Nursing Facilities. We await directives on any changes for Congregate Living Facilities from the California Department of Public Health. The daily symptom screening continues for all residents and staff on campus.

FACILITY PRACTICES

  • Manor Skilled Nursing and Assisted Living Cottages
    • Family visitation, elective medical visits, outings and group activities/dinning continue to be suspended
    • We are keeping residents engaged with one on one activities and pastoral care visits in their room.
    • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work.
    • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice.
    • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift.
    • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.
  • Manor Skilled Nursing
    • Asymptomatic/Negative Residents are to wear cloth face masks if outside their personal rooms.
    • Symptomatic Residents are to wear surgical face masks if outside their isolation rooms.
    • Symptomatic Residents, Asymptomatic Residents and Negative test Residents are relocated to separate units as per Public Health protocol.
    • We tested all residents and staff in the Manor on Tuesday, April 28, 2020 per the latest LA County Public Health Order. On Wednesday, May 20, 2020 we re-tested of all staff and residents who previously tested negative.  All the tests came back negative for COVID-19.
  • Assisted Living Cottages
    • Asymptomatic Residents are to wear cloth face masks if outside their personal rooms.
    • Cristo Rey Cottage test of all residents and staff was Friday, May 29, 2020. We are awaiting results.  Test date for Good Shepherd Cottage will be scheduled after testing and results are completed for Cristo Rey.

QUESTIONS
For weekly updates visit our website at https://www.santa-teresita.org/covid19/

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/SNFsCOVID_19.aspx

California Department of Social Services – https://www.cdss.ca.gov/

Center for Disease Control – www.cdc.gov

As we enter summer, let us continue to all do our part to stay safe and well!

Sincerely,
Sister Marie Suzanne, OCD, CEO, RN

May 2020 Letter

May 27, 2020

THANK YOU

We greet you at the start of another week and want to remember all our Veterans as we observe Memorial Day. St. Ambrose says that “No duty is more urgent than that of returning thanks.” We give thanks and we remember those who have given their lives in service to our country, for all those who have served and those who are on active duty today in the armed forces. We especially thank and honor your family members and loved ones and keep them in our prayers. We ask that the Lord may continue to bless and protect all of us at Santa Teresita and you, our dear families. Holidays this summer will be celebrated in creative ways while staying compliant with all the directives to prevent transmission of the Coronavirus. We thank you for your support and encouragement!

UPDATE

Manor Skilled Nursing Facility
In dialogue with our Los Angeles County Public Health Nurse, on May 20th and 21st, 2020 we re-tested our Manor residents and staff members who previously tested negative on the first round of testing. Once these test results are received, we will follow the LA County Public Health protocol of how to handle any positive results, as we have over the course of these past weeks.

Currently, all our staff, pending one, who tested positive have recovered and returned to work. We also have had a full recovery of our fourteen residents and continue to remember our four residents who did succumb to the virus due to their already fragile health. These beloved residents continue to be in our prayers. We had a Mass offered on May 21, 2020 for the peaceful repose of their souls and the consolation of their families.  We are committed to working diligently and in collaboration daily with the LA County Department of Public Health to prevent the spread of COVID-19.

The LA County website continues to post the cumulative numbers of positive tests for facilities. These numbers do not reflect the current ‘real-time’ status of the residents and staff who have recovered from COVID-19. Below, in the “Resources’ section of this update, there is a link to LA County Public Health that cites the locations of institutional facilities and the impact of COVID-19. Here are the cumulative numbers listed on that website for our Manor:

Staff Residents Deaths
222 Santa Teresita Manor Duarte, CA 12 16 4

In our weekly updates to you, our goal is to share the current numbers of what is happening inside our building in real-time. As of May 15, 2020, our COVID-19 isolation unit was emptied for the second time! This indicates that there are no current cases of COVID-19 in the building.

Assited Living Cottages

We continue to have no cases of COVID-19 in either of the Cottages! Our hope is that we will conduct testing in Cristo Rey Cottage on May 29, 2020. Once that is complete and results are received, we will proceed to schedule testing in Good Shepherd Cottage in the following weeks. We will keep you updated on our progress. Please see our website for updates and videos to keep you connected to the life of our residents. It certainly is a place to ‘love where you live!’ We are grateful for our staff who work so hard to keep our residents well during the strict rules of isolation and infection prevention!

Los Angeles County Public Health Orders 
As LA County begins the slow re-opening and the implementation of the Roadmap to Recovery, we wanted to share that there still are no changes in the visitation practices for Assisted Living and Skilled Nursing Facilities. In Los Angeles County the number of new COVID-19 cases continues to rise daily. Currently, we are unable to receive any admissions in our Manor per Public Health directives. The daily symptom screening continues for all residents and staff on campus.

Safer at Home Order Continues
As Los Angeles County moves through the stages of the COVID-19 Roadmap to Recovery, Public Health will continue to monitor the rate of COVID-19 disease spread, the severity of the resulting illnesses and deaths, State and federal recommendations, and the Health Officer will extend, expand, or modify the Order, as needed, to protect the public’s health.

STAFFING PROTOCOL per CALIFORNIA DEPARTMENT of PUBLIC HEALTH for Manor Skilled Nursing Facility

  • We will maintain an Isolation Unit for residents with Corona virus Positive test and/or symptoms.
  • Staff with Negative test results will care for residents with Negative test results
  • Residents who have recovered from a Positive test will be cared for by staff with Negative results.
  • Personal Protective Equipment and Universal Precautions will be followed in all units.
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.

FACILITY PRACTICES

  • Manor Skilled Nursing and Assisted Living Cottages
    • Manor Skilled Nursing and Assisted Living Cottages
    • Family visitation, elective medical visits, outings and group activities/dinning continue to be suspended
    • We are keeping residents engaged with one-on-one activities and pastoral care visits in their room.
    • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work.
    • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice.
    • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift.
    • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guideliness.
  • Manor Skilled Nursing
    • Asymptomatic/Negative Residents are to wear cloth face masks if outside their personal rooms.
    • Symptomatic Residents are to wear surgical face masks if outside their isolation rooms.
    • Symptomatic Residents, Asymptomatic Residents and Negative test Residents are relocated to separate units as per Public Health protocol.
    • We tested all residents and staff in the Manor on Tuesday, April 28, 2020 per the latest LA County Public Health Order.  On Wednesday, May 20, 2020 we re-tested of all staff and residents who previously tested negative.
  • Assisted Living Cottages
    • Asymptomatic Residents are to wear cloth face masks if outside their personal rooms.
    • Logistics and Planning for testing in our assisted living cottages is currently underway. Cristo Rey Cottage test date is May 29, 2020 and Good Shepherd Cottage is pending.

QUESTIONS
For weekly updates visit our website at https://www.santa-teresita.org/covid19/

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm

California Department of Social Services – https://www.cdss.ca.gov/

Center for Disease Control – www.cdc.gov

Happy Memorial Day to all. Stay safe and be assured that we are doing all we can to keep our residents and staff healthy and safe too! Blessings on your week.

Sincerely,
Sister Marie Suzanne, OCD, CEO, RN


May 18, 2020

THANK YOU

We are deeply grateful for your love and support as we navigated a unique Mother’s Day under the COVID-19 restrictions! We also have had a joyous week of Nursing Week celebrations for our nurses and caregivers! We know that the ‘Safer at Home’ orders have now been in place for two months and this is calling for amazing perseverance!  We thank you for your positive encouragement as we strive to serve the needs of all our residents during this worldwide COVID-19 pandemic. We continue to ‘walk by faith’ and trust that we are all in the loving Providential care of Our Heavenly Father. Thank you for your prayers, you are all in ours!

UPDATE

Manor Skilled Nursing Facility
In dialogue with our LA County Public Health Nurse, we will be re-testing in our Manor all residents and staff members who previously tested negative. Testing will take place on Wednesday May 20, 2020. We will follow the LA County approved protocol of how to handle any positive results as we have over the course of these past weeks.

We had seven residents who were asymptomatic test positive two weeks ago. Four residents have recuperated and returned to their rooms.  We did have three of our residents pass away. We are deeply saddened by the loss of these dear residents and are keeping all their families in our prayers.  We will be offering a Mass on May 21, 2020 for the peaceful repose of their souls and the consolation of their families.   Your loved ones have been a part of our family and it has been a sacred privilege to care for them. Let us continue to pray for an end to this pandemic which endangers our beloved elderly loved ones worldwide.

Assisted Living Cottages
We continue to have no cases of COVID19 in either of the Cottages!  We are currently working on a plan to conduct testing in both of our Assisted Living cottages and we will keep you updated on the logistics and dates for testing possibly later in May 2020.

LA County Public Health Orders
On May 12, 2020, Los Angeles County issued a statement regarding the extension of Health Officer Orders which, in effect, will not cause a change to our current facility practices of no visitors, symptom screening, etc. Below is the statement from LA County Public Health:

Will the Safer at Home Order be in effect after May 15?
Yes.  As Los Angeles County moves through the stages of the COVID-19 Roadmap to Recovery, Public Health will continue to monitor the rate of COVID-19 disease spread, the severity of the resulting illnesses and deaths, State and federal recommendations, and the Health Officer will extend, expand, or modify the Order, as needed, to protect the public’s health.

“L.A. County is continuing its progress on the road to recovery, with planned reopening of beaches for active recreation and an expansion of permitted retail activities coming tomorrow. While the Safer at Home orders will remain in place over the next few months, restrictions will be gradually relaxed under our 5-stage Roadmap to Recovery, while making sure we are keeping our communities as safe as possible during this pandemic,” said Barbara Ferrer, PhD, MPH, MEd, Director of Public Health. “We are being guided by science and data that will safely move us forward along the road to recovery in a measured way—one that allows us to ensure that effective distancing and infection control measures are in place. We’re counting on the public’s continued compliance with the orders to enable us to relax restrictions, and we are committed to making sure that L.A. County is in the best position to provide its 10 million residents with the highest level of wellness possible as we progressively get back to normal.”

STAFFING PROTOCOL per CALIFORNIA DEPARTMENT of PUBLIC HEALTH for Manor Skilled Nursing Facility

  • We will maintain an Isolation Unit for residents with Corona virus Positive test and/or symptoms.
  • Staff with Negative test results will care for residents with Negative test results
  • Residents who have recovered from a Positive test will be cared for by staff with Negative results.
  • Personal Protective Equipment and Universal Precautions will be followed in all units.
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.

FACILITY PRACTICES
In addition to the previous measures implemented, we continue to stay vigilant:

  • Manor Skilled Nursing and Assisted Living Cottages
    • Family visitation, elective medical visits, outings and group activities/dinning continue to be suspended
    • We are keeping residents engaged with one on one activities and pastoral care visits in their room.
    • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work.
    • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice.
    • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift.
    • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.
  • Manor Skilled Nursing
    • Asymptomatic/Negative Residents are to wear cloth face masks if outside their personal rooms.
    • Symptomatic Residents are to wear surgical face masks if outside their isolation rooms.
    • Symptomatic Residents, Asymptomatic Residents and Negative test Residents are relocated to separate units as per Public Health protocol.
    • We tested all residents and staff in the Manor on Tuesday, April 28, 2020 per the latest LA County Public Health Order. There will be a re-test on Wednesday, May 20, 2020 of all staff and residents who previously tested negative.
  • Assisted Living Cottages
    • Asymptomatic Residents are to wear cloth face masks if outside their personal rooms.
    • Logistics and Planning for facility wide testing for both assisted living cottages is currently underway.

QUESTIONS
For weekly updates visit our website at https://www.santa-teresita.org/covid19/

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm

California Department of Social Services – https://www.cdss.ca.gov/

Center for Disease Control – www.cdc.gov

We are blessed to be working with such a committed team of caregivers during this time to serve you and your family members!

Sincerely,
Sister Marie Suzanne, OCD, CEO, RN


May 7, 2020

THANK YOU
With joy we greet each of you, especially to all Mothers as we prepare to celebrate Mother’s day on May 10th. We know that many of you will be longing to be with your loved ones, especially your dear mothers and grandmothers, aunts and friends, who we are blessed to care for! We shall shower them all with your love! We know that true love knows no distance! We cling to the truth that “God is love”!

UPDATE
As Mother’s Day is almost upon us, we would like to share the best way you can help to celebrate. Residents may receive mail and packages. Currently, for infection control practices, flowers, food and stuffed animals are restricted. These things are hard to disinfect, and we want to ensure that the celebrations and gifts bring joy and not germs! Sending things that can be easily disinfected (new or pre-packaged items) such as packages of snacks, cards, toiletries, or communication devices are acceptable.

No two days are ever the same during this time and we are staying ever vigilant on proper implementation of the recommendations and directives from the LA County Public Health Department. This week our Manor Skilled Nursing had an on-site visit with a team (one in-person and the rest via Skype) from the California Department of Public Health representing both the Acute Communicable Disease and the Licensing Divisions for a review of our Skilled Nursing facility. The visit went well and our current practices for infection control and isolation were given approval.  We continue to be in daily communication with Public Health on our overall status of residents and staff.

Since the Manor had its facility-wide testing last week, we do not have any new symptomatic residents or staff members. We are grateful for all the hard work to comply with all the measures to keep everyone safe and prevent the spread of COVID-19.

We are happy to report that our Assisted Living Cottages continue to remain free of any cases of COVID-19 and they continue to follow all the health directives given by the LA County Department of Public Health.

This week, May 6-12, we are celebrating Nurse’s week!  We are grateful for all our nurses and all of our staff who give of themselves to serve in all areas of our campus. We will celebrate the week with various themed days and festivities for staff.   Our foundress, Mother Luisita, began a hospital in Mexico, and helped to found Santa Teresita here in Duarte, 90 years ago! She knew how important the care of the sick was and how important it was to be with those who need our care.  She taught us to see “each room as a chapel, each bed as an altar, and each patient as Christ.” The mission we live out is one that we carry out with a sacred awe. Nurses have a privileged place to care for both body and soul! Thank you for the support you have given to us, especially to our nurses!

STAFFING PROTOCOL per CALIFORNIA DEPARTMENT of PUBLIC HEALTH

  • We will maintain an Isolation Unit for residents with Corona virus Positive test and/or symptoms.
  • Staff with Negative test results will care for residents with Negative test results
  • Residents who have recovered from a Positive test will be cared for by staff with Negative results.
  • Personal Protective Equipment and Universal Precautions will be followed in all units.
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.

 FACILITY PRACTICES
In addition to the previous measures implemented, we continue to stay vigilant:

  • Family visitation, elective medical visits, outings and group activities/dinning continue to be suspended
  • We are keeping residents engaged with one on one activities and pastoral care visits in their room.
  • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work.
  • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice.
  • Asymptomatic/Negative Residents are to wear cloth face masks if outside their personal rooms.
  • Symptomatic Residents are to wear surgical face masks if outside their isolation rooms.
  • Symptomatic Residents, Asymptomatic Residents and Negative test Residents are relocated to separate units as per Public Health protocol.
  • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift.
  • We tested all residents and staff in the Manor on Tuesday, April 28, 2020 per the latest LA County Public Health Order.

QUESTIONS

For weekly updates visit our website at https://www.santa-teresita.org/covid19/

RESOURCES

LA County Public Health – http://publichealth.lacounty.gov/

http://publichealth.lacounty.gov/media/Coronavirus/locations.htm

Center for Disease Control – www.cdc.gov

Thank you for your message and various ways you continue to support our staff and residents during this time.  We wish all mothers a blessed and Happy Mother’s Day and to all our nursing staff Happy Nurses Week!

Sincerely,
Sister Marie Suzanne, OCD, CEO, RN

 

April 2020 Letters
April 29, 2020

THANK YOU
We are deeply thankful to all our employees, residents and families for your cooperation in completing a house wide Corona virus test day on Tuesday, April 28, 2020.  We give thanks hourly for your gracious patience, compassion and love shown to one and another.

UPDATE
We successfully tested 62 residents and 93 staff yesterday.  Testing results are as follows:

  • 55 residents in the Manor tested Negative for Corona virus.
  • 5 residents tested Positive Asymptomatic and 2 resident tests were inconclusive and will be re-tested. These seven residents have been moved into the Covid-19 Isolation Unit.
  • 88 staff tested Negative and 4 staff tested Positive Asymptomatic; 1 staff test will require a re-test. Staff with positive tests have been sent home to follow CDPH and CDC guidelines.
  • All previously Positive residents have recovered and been discharged from the Isolation Unit.

STAFFING PROTOCOL per CALIFORNIA DEPARTMENT of PUBLIC HEALTH

  • We will maintain an Isolation Unit for residents with Corona virus Positive test and/or symptoms.
  • Staff with Negative test results will care for residents with Negative test
  • Residents who have recovered from a positive test will be cared for by staff with Negative results.
  • Personal Protective Equipment and Universal Precautions will be followed in all units.
  • Employees who develop symptoms should notify their supervisor immediately and will be sent home per CDPH and CDC guidelines.

FACILITY PRACTICES
In addition to the previous measures implemented, we continue to stay vigilant:

  • Family visitation, elective medical visits, outings and group activities/dinning continue to be suspended
  • We are keeping residents engaged with one on one activities and pastoral care visits in their room.
  • Team members continue to be monitored at the beginning and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work.
  • We are monitoring residents for any change in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice.
  • Asymptomatic/Negative Residents are to wear cloth face masks if outside their personal rooms.
  • Symptomatic Residents are to wear surgical face masks if outside their isolation rooms.
  • Symptomatic Residents , Asymptomatic Residents and Negative test Residents are relocated to separate units as per Public Health Protocol .
  • All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift.
  • We tested all residents and staff on Tuesday, April 28, 2020 per the latest LA County Public Health

QUESTIONS
For weekly updates visit our website at https://www.santa-teresita.org/covid19/
Contact number for Assisted Living Cottages: (626) 408-7819
Contact number for Manor Skilled Nursing: (626) 922-4218

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
CDC – www.cdc.gov

Thank you for all the support we have received as we continue to adapt to the new guidelines in caring for our residents and staff.

Sincerely,
Sister Marie Suzanne, O.C.D


April 22, 2020

In our Assisted Living Cottages, to date, we are grateful to report that there are no cases of COVID-19. Four of our sisters have taken up residence in the cottages: two in Good Shepherd Cottage and two in Cristo Rey, as part of our on-going implementation of safety measures. Last week the sisters and staff did a procession to each resident room with music and a picture of Jesus, the Divine Mercy, asking for His blessing and protection upon us all. The Cottages are under the direction of the CA Department of Social Services and we regularly update our procedures as directed. We continue to ensure that staff, sisters and services for the skilled nursing facility and assisted living cottages remain completely isolated from one another.

To date, we have had eight confirmed resident cases of COVID-19 in our skilled nursing facility. Five of them remain here on our campus and three have been hospitalized. A separate nursing station has been established for these residents to ensure the proper infection control practices are maintained for the safety of all our residents and staff. We have sisters and staff that are assigned to care only for these residents, ensuring no cross-over on our other nursing stations. Of the five residents, three have recovered and will move back to their original rooms. Of the three in the hospital, one has passed away and two remain in stable condition. As we know, COVID-19 is particularly dangerous for the elderly and those with pre-existing medical conditions and we are deeply saddened by this loss. Our prayers and condolences go out to the family at this time of loss.

FACILITY PRACTICES
In addition to the previous measures implemented, we continue to stay vigilant
• Family visitation, elective medical visits, outings and group activities continue to be suspended.
• We are keeping residents engaged with one on one activities and pastoral care visits in their room.
• Team members continue to be monitored at the start and end of their shift for fever and respiratory symptoms. Anyone with symptoms will be sent home and we follow CDC guidelines for return to work.
• Any residents that may manifest COVID-19 related symptoms are placed on isolation precautions while test results are pending.
• We are monitoring residents for any changes in condition on each shift. Any changes in condition are reported to the physician and responsible party as is the usual practice.
• All team members in the facility continue to wear personal protection equipment (PPE), and practice infection control prevention throughout their shift.

QUESTIONS
For weekly updates visit our website at https://www.santa-teresita.org/covid19/
Contact number for Assisted Living Cottages: (626) 408-7819

RESOURCES
LA County Public Health – http://publichealth.lacounty.gov/
http://publichealth.lacounty.gov/media/Coronavirus/locations.htm
CDC – www.cdc.gov
Department of Social Services – https://www.cdss.ca.gov/

Thank you for your support and continued understanding as we do all we can to protect our residents and team members during this time.

Sincerely,
Sister Marie Suzanne, O.C.D


April 16, 2020

The Corona virus knows no boundaries and can have serious repercussions for the elderly. The challenges that we are experiencing are the very same challenges that all other healthcare campuses across the nation are struggling with: staffing shortages, limited supplies, weariness. As we have heard in the media, elder care facilities are greatly impacted by this virus. We are no exception.

We are a Catholic organization currently caring for 182 residents at these locations: Marycrest Manor Skilled Nursing in Culver City, Avila Gardens Senior Independent Living in Duarte and Santa Teresita Assisted Living and Skilled Nursing in Duarte. Ever true to our mission, we are committed to placing our most beloved resources, our sisters, to provide loving, personal care to our residents, just as so many other first responders are doing today. Many of our sisters have come together to concretely serve in leadership, nursing (RN, LVN, C.N.A.), pastoral care and activities.

Our elders not only need loving holistic care, they need accompaniment through one of the most vulnerable times of their life’s journey. During this pandemic, when family members are unable to visit them, the love with which our sisters deliver care has become even more evident. Our response flows out from our mission to be at the service of our residents, their families and our 220 co-workers. Fifty years from now, we know that our sisters will look back at these times and marvel at the loving service and self-sacrifice of so many.

In our skilled nursing facility at Santa Teresita, ten of our sisters are serving alongside committed lay co-workers who are overseeing the care of our residents who require 24-hour care. As we care for our residents who have tested positive for COVID-19, the difference IS the Carmelite presence. When we see our residents, we see Christ in them. One of our residents commented to a sister who was caring for her, that she has “never felt so loved”. As we struggle together through this challenging time, this journey will be a life-giving one as we move forward as one family. We love our residents and are grateful for our co-workers.

We are blessed and privileged to be at the service of YOUR family.

March 2020 Letters

March 30, 2020

To the families and responsible parties of our residents:

Santa Teresita wants to assure you that we are doing everything possible to ensure our beloved residents stay safe. Leadership is meeting daily to discuss the updated recommendations from the California Department of Public Health (CDPH), the Center for Disease Control (CDC) and Centers for Medicare & Medicaid Services (CMS).

As of March 14, 2020, our eldercare facilities, Santa Teresita Skilled Nursing Manor, Good Shepherd and Cristo Rey Assisted Living Cottages will not be permitting visitors in order to be in compliance with government mandates from the CMS and to ensure our residents’ welfare. This is in effect until further notice. Exceptions may be made for certain compassionate care situations, such as an end of life situation. These decisions will be made on a case by case basis and will include careful screening.

We know that the lack of visitation will be hard for both our residents and families. Please use the contacts below to communicate with your loved ones. Please be patient as staff are meeting the needs of our residents. Be assured that the charge nurse will call you if there is any change of condition, question or concern. We are committed to keeping you updated as much as possible.

Here are the responsive measures we have taken thus far:

  • Family visitation continues to be suspended with the only exception being end-of-life situations. We are keeping our residents and their families connected with video chat, phone calls and FaceTime sessions.
  • All elective medical visits have been rescheduled.
  • We have canceled outings and group activities. We are keeping residents engaged with one on one activities in their room.
  • We are assisting residents with social distancing when they are out of their rooms.
  • Team members are being monitored at the start of their shift, and again at the end of their shift, for fever and respiratory symptoms. Anyone with symptoms will be sent home. We are following CDC guidelines regarding return to work.
  • We are monitoring residents’ temperatures on each shift.
  • All team members in the facility are wearing masks, gloves and practicing infection control prevention practices throughout their shift. We are working closely with the Los Angeles Department of Public Health and following their guidance.

We will continue to communicate when there is anything new or updated.

For any questions that you may have regarding the recommendations that have been implemented:
email us at contact@santateresitainc.com

The latest recommendations from the Centers for Medicare & Medicaid Services (CMS) can be seen here: https://www.cms.gov/files/document/3-13-2020-nursing-home-guidance-covid-19.pdf

You can find more information from the Center for Disease Control (CDC) here: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Please be assured of our prayers for you and your families during this time!

God bless you,
Sister Marie Suzanne, O.C.D.


March 14, 2020

To the families and responsible parties of our residents:

Santa Teresita wants to assure you that we are doing everything possible to ensure our beloved residents stay safe. Leadership is meeting daily to discuss the updated recommendations from the California Department of Public Health (CDPH), the Center for Disease Control (CDC) and Centers for Medicare & Medicaid Services (CMS).

As of March 14, 2020, our eldercare facilities, Santa Teresita Skilled Nursing Manor, Good Shepherd and Cristo Rey Assisted Living Cottages will not be permitting visitors in order to be in compliance with government mandates from the CMS and to ensure our residents’ welfare. This is in effect until further notice. Exceptions may be made for certain compassionate care situations, such as an end of life situation. These decisions will be made on a case by case basis and will include careful screening.

We know that the lack of visitation will be hard for both our residents and families. Please use the contacts below to communicate with your loved ones. Please be patient as staff are meeting the needs of our residents. Be assured that the charge nurse will call you if there is any change of condition, question or concern. We are committed to keeping you updated as much as possible.

Electronic social media, such as Skype and Facetime, is a possibility for engaging in resident/family communication if desired. To discuss this further, or to ask other questions, please call Santa Teresita Manor at 626-922-4218 or Good Shepherd and Cristo Rey Cottages: 626-239-0710 or 626-863-5825.

The general strategies that CDC recommends to prevent the spread of COVID-19 are the same strategies long term care facilities use every day to detect and prevent the spread of other respiratory viruses, like influenza. We continue to enforce strict practices regarding sanitation and infection control and have taken additional steps to protect our residents from risk of being exposed to COVID-19. Some of the practices we have put in place are:

  • Suspending all visitors until further notice
  • Limiting group activities among residents
  • Increased environmental cleaning and disinfection
  • Reinforcement of hand hygiene
  • Ongoing staff Inservice on recommended guidelines as they develop
  • Daily monitoring each resident for any signs or symptoms of COVID-19. Any sign of infection will be addressed immediately.
  • New admissions are being carefully screened. Any new admission coming from a hospital or other healthcare facility will be placed in “Heightened Precaution” for 14 days.

We will continue to communicate when there is anything new or updated.

For any questions that you may have regarding the recommendations that have been implemented:

email us at contact@santateresitainc.com

The latest recommendations from the Centers for Medicare & Medicaid Services (CMS) can be seen here: https://www.cms.gov/files/document/3-13-2020-nursing-home-guidance-covid-19.pdf

You can find more information from the Center for Disease Control (CDC) here: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Please be assured of our prayers for you and your families during this time!
God bless you,
Santa Teresita Leadership

Words of Encouragement and Support to Our Staff

Blessing to all our friends be they staff or resident. May Our Lady cover you all with her loving mantle protecting you always. God surely gives you His love and graces. Know we are praying for you as well.❤️🙏🏼

– Gina

Sending love and prayers from the Gonzalez family to all the caregivers at Santa Teresita Manor, especially those at Mt. Carmel Station. Your daily sacrifice to care for our Mom, Gladys means more to us than you can know – we’ll never be able to thank you enough. You are our heroes, our angels!

– Teresa

To all the staff at Santa Teresita
Our thoughts and prayers are with you. Thank you so very much for your service to the residents there and for your loving and caring for everyone including visitors. May our heavenly Father keep you all safe and well. Thank you most especially for the wonderful care you gave my grandmother Crucita Moreno . God bless you all. Take care and be safe.

– Leonor

Meet Our Sisters & Staff

Celebrating Victories

Thank You to Our Staff!

From Our Families

Mark Aragon, son of Manor resident Emma Casillas
In our personal encounter with Santa Teresita Manor, one of the most invaluable and encouraging experiences that helped us get through the most heart-wrenching time of our lives during mom’s battle with COVID-19, was the medical staff members. The nurses and staff had such a positive effect on mom. They were uplifting, joyous and very encouraging.

Read More...
These wonderful angels conducted themselves in the most selfless manner we have ever had the pleasure to witness. Though they worked tirelessly, they never revealed it. They seemed to overcome the disabling power of fear, and simply displayed the face of Jesus through their tenderness, mercy and love for each of their patients.

We can remember specifically during a FaceTime session, when one us was singing the song “You are my sunshine” to our mother. To our surprise, Sister Karolyn Rose began to sing along! Another time, Sister told us about her favorite Lucy show “The Trip to California”. So one day, mom was watching, the “I Love Lucy show”, when Sister Karolyn Rose, once again, stepped in to watch the show with mom, comforting her. We remember yet another time, when we each had a time of prayer, where a staff member prayed along with us. These are only a few examples of their genuine love and care for mom.

There is no quantification that can ever measure the amount of love, dedication and devotion each one of these lovely women possessed while caring for mom. We will be forever grateful, and applaud the staff of Santa Teresita Manor. God bless all of you. You will forever be our family.

Rick López, son of Manor resident Estella Lopez
Dear sisters, doctors, nurses, CNA’s, and all support staff at Santa Teresita Manor Skilled Nursing: I’m writing this letter to all of you with heartfelt gratitude and from the bottom of my heart to express my deepest appreciation for God’s angels at Santa Teresita Manor.

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My mother has been under your care at The Manor for the last six years. At 101 years old, the care and love she has received from everyone, along with God’s help and blessings has allowed her to reach this century milestone plus one year!

We are living in a most difficult time with major health issues and challenges facing us, particularly as it relates to our elderly loved ones. Our family has been continuously comforted by the fact that the care, love and spiritual well-being given to my mom at Santa Teresita Manor is unparalleled. This care has translated to abundant hope for my mother and to all the residents as they navigate their health and spiritual needs.

My family and I know full well that my mother is always with family and love at The Manor.

With heartfelt appreciation and gratitude.

Patricia Lopez-Cunningham, daughter of Manor resident Estella Lopez
I think they [at the Manor] did a really good job…the attention and care and taking us into consideration on the journey was very good. We know our 101-year old mother never would have gotten that in a hospital setting. We knew that. When we first told, we thought “oh dear, this is not what we wanted.”

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So there was the decision to take her to the hospital…and I’ll tell you honestly, we were very nervous about that. We were unsure. Given the fact that she had been already been there [at the Manor] almost six years, we figured, no this is probably the best place for her. And we knew this because of other people we had spoken to, and our niece and nephew are nurses and they said we made the right decision.

We’re glad we did because we knew the next day that this was the best place because when Sister Helena opened the window for us, we saw she is definitely in the best place she could be. They knew my mother and I think that was the really critical part in this journey because they knew her. And we knew they would take care of her, they would be attentive and there was a human aspect of the touch, which we knew she wouldn’t get over there [at the hospital] other than being handed her medication. By the second day, I can tell you, we were so sure this was the best place for her. It was so hard to see her like that, but the smiles on the nuns’ faces, when they would come out and meet us, we just knew we were in the right place. Especially with such an unknown disease….we’re glad she stayed there. You held her hand, actually, and we’re very grateful.

My brothers and sisters and I don’t believe our mom would have made it without the presence of the sisters and other staff – they were phenomenal. When they first let us look through the window, we were so excited! For them, the sisters and staff to make the effort to make that happen….we were so excited and see how she looked. The opportunity to see her through the window, to make that happen for us, we were shocked…and thought how what a very human aspect in how they talked to us, treated us and updated us.

The caring, the technical care, as well as the personal part, the human aspect made the whole journey so much easier.

Yolanda Casillas, daughter of Manor resident Emma Casillas
When our family first decided that our 98-year-old mother needed extensive nursing care, we researched multiple facilities. Santa Teresita Manor Skilled Nursing met all our expectations. Everyone was genuinely kind, caring and understanding of the difficult decision we faced. The staff has been very attentive to our mother’s needs and has her day filled with spiritual, physical and cognitive activities.

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When COVID-19 happened, we were so scared but just knowing and seeing the care our mother received, the loving care, the understanding of the staff toward our mother and to us too reassured us she was being well taken care of. I do believe in all my heart, that God oversees the staff at Santa Teresita and helped to get my mom to this point with comfort and hope and healing she received. My mom always loved praying the rosary and Sister always prayed with her. That was something….I’m sure that she wasn’t even afraid, as much as we were, she had the faith and hope with the sisters and staff there. It made that much of a difference, that’s what helped her heal, and of course God giving her that healing, but He worked His miracle through the sisters and the nursing staff. That was a great, powerful tool.

One of the most important components of the Christian life is the way we communicate with one another. (Ephesians 4:29) Their words have been a powerful tool of encouragement, hope, and healing. We found with Santa Teresita to be a home of comfort and healing. We thank God for guiding us to Santa Teresita Skilled Nursing Manor and we tell everyone we talk to what a great experience this has been, even though it was scary, but it’s been a good experience knowing how good it was for our mom.