Moving Forward in Faith during COVID-19

March 30, 2020

To the families and responsible parties of our residents:

Santa Teresita wants to assure you that we are doing everything possible to ensure our beloved residents stay safe. Leadership is meeting daily to discuss the updated recommendations from the California Department of Public Health (CDPH), the Center for Disease Control (CDC) and Centers for Medicare & Medicaid Services (CMS).

As of March 14, 2020, our eldercare facilities, Santa Teresita Skilled Nursing Manor, Good Shepherd and Cristo Rey Assisted Living Cottages will not be permitting visitors in order to be in compliance with government mandates from the CMS and to ensure our residents’ welfare. This is in effect until further notice. Exceptions may be made for certain compassionate care situations, such as an end of life situation. These decisions will be made on a case by case basis and will include careful screening.

We know that the lack of visitation will be hard for both our residents and families. Please use the contacts below to communicate with your loved ones. Please be patient as staff are meeting the needs of our residents. Be assured that the charge nurse will call you if there is any change of condition, question or concern. We are committed to keeping you updated as much as possible.

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Here are the responsive measures we have taken thus far:

  • Family visitation continues to be suspended with the only exception being end-of-life situations. We are keeping our residents and their families connected with video chat, phone calls and FaceTime sessions.
  • All elective medical visits have been rescheduled.
  • We have canceled outings and group activities. We are keeping residents engaged with one on one activities in their room.
  • We are assisting residents with social distancing when they are out of their rooms.
  • Team members are being monitored at the start of their shift, and again at the end of their shift, for fever and respiratory symptoms. Anyone with symptoms will be sent home. We are following CDC guidelines regarding return to work.
  • We are monitoring residents’ temperatures on each shift.
  • All team members in the facility are wearing masks, gloves and practicing infection control prevention practices throughout their shift. We are working closely with the Los Angeles Department of Public Health and following their guidance.

We will continue to communicate when there is anything new or updated.

For any questions that you may have regarding the recommendations that have been implemented:
email us at contact@santateresitainc.com

The latest recommendations from the Centers for Medicare & Medicaid Services (CMS) can be seen here: https://www.cms.gov/files/document/3-13-2020-nursing-home-guidance-covid-19.pdf

You can find more information from the Center for Disease Control (CDC) here: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Please be assured of our prayers for you and your families during this time!

God bless you,
Sister Marie Suzanne, O.C.D.

Click here for all updates

Words of Encouragement and Support to Our Staff

Blessing to all our friends be they staff or resident. May Our Lady cover you all with her loving mantle protecting you always. God surely gives you His love and graces. Know we are praying for you as well.❤️🙏🏼

– Gina

Sending love and prayers from the Gonzalez family to all the caregivers at Santa Teresita Manor, especially those at Mt. Carmel Station. Your daily sacrifice to care for our Mom, Gladys means more to us than you can know – we’ll never be able to thank you enough. You are our heroes, our angels!

– Teresa

To all the staff at Santa Teresita
Our thoughts and prayers are with you. Thank you so very much for your service to the residents there and for your loving and caring for everyone including visitors. May our heavenly Father keep you all safe and well. Thank you most especially for the wonderful care you gave my grandmother Crucita Moreno . God bless you all. Take care and be safe.

– Leonor

Thank you to our heroic staff!


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